A design agency's last touchpoint on a project is the delivery. The brief was polished. The presentation was sharp. The work is excellent. Then the client gets a WeTransfer link or a Google Drive folder and the whole experience deflates.
Design agencies care about presentation in every other part of the client relationship. The delivery should be no different. This comparison covers nine tools design agencies commonly use, assessed on the dimensions that matter for a professional brand studio: how the client experience looks, whether the delivery is organized, and whether the agency's name or a third-party platform's name is on the page.
Quick comparison
| Tool | Custom domain | Branded delivery | Client portals | Starting price |
|---|---|---|---|---|
| TrunkTransfer | Yes, Starter plan | Full: name, domain, colors | Yes, Starter plan | $9/mo (7-day trial) |
| WeTransfer | No | Partial, paid only | No (shut down Dec 2025) | Free / $23/mo |
| Dropbox Transfer | No | Logo only, Professional | No | From $9.99/mo |
| Filemail | Yes, Business | Branded page, Business | No | Free / from $15/mo |
| Smash | Enterprise only | Logo and background, Pro | No | Free / $10/mo |
| Hightail | Custom URL, Business+ | Logo and color, paid | Spaces (limited) | From $12/mo |
| Frame.io | No | Frame.io interface | No | Adobe CC ($55/mo+) |
| MASV | No | Branded portals | No | Free 15GB/mo / $0.25/GB |
| Google Drive | No | None | No | Free 15GB |
1. TrunkTransfer
Best for brand and design agencies: custom domain, branded page, organized client workspaces
TrunkTransfer is built for the kind of agency that cares about the full client experience, including the delivery. Every aspect of the product is oriented toward making the handoff feel like it comes from your studio, not a file transfer platform.
Pricing
- Starter: $9/mo (or $6/mo billed annually), 200GB per transfer, 30-day link, custom domain, branded delivery page, client portals, download notification, password protection, 7-day free trial
Transfer limits
200GB per transfer covers brand identity packages, print-ready file collections, digital design systems, and complete campaign asset libraries as a single transfer. Files of any type: PSD, AI, EPS, PDF, InDesign packages, font bundles, ZIP archives.
Branded delivery page
On Starter, your client lands on a page showing your agency name, your domain in the browser bar, and your brand colors. No TrunkTransfer name anywhere. No "Powered by" attribution. From your client's perspective, this is your delivery system. See the full breakdown of branded file delivery.
Your own domain
Connect a subdomain (files.youragency.com) via a single CNAME record. Every delivery link goes out from your domain, not trunktransfer.com. Setup takes under five minutes. This is the single feature that most clearly separates TrunkTransfer from every other tool on this list at a standard plan price.
Organized client workspaces
Client portals on Starter give each client a single persistent URL that collects every delivery you have sent them. Identity package here. Campaign assets here. Brand guidelines here. Revision packages here. The client bookmarks one URL and always knows where to look. Portals include client comments and per-file approval, both toggleable per portal, without requiring the client to create an account.
Who it is best for
Boutique brand studios, identity design agencies, and graphic design freelancers who deliver to marketing teams, brand managers, and agency contacts on a regular basis. Particularly strong for agencies building a reputation where the client experience at every touchpoint reflects the quality of the work.
2. WeTransfer
The default most agencies started with. Pricing and features have changed significantly.
WeTransfer is the tool most agencies reach for first because clients recognize it and the free tier requires no setup. Understanding what has changed helps decide whether it is still the right default.
Pricing
- Free: 3GB per transfer, 10 transfers per month, 3-day link expiry
- Paid: from $23/mo after the Bending Spoons restructuring in 2024
What changed in 2024 and 2025
Bending Spoons acquired WeTransfer in July 2024. The plan that was $12/mo became $23/mo. WeTransfer Portals, the organized delivery workspace that many design studios used for client project delivery, was shut down in December 2025. In July 2025, WeTransfer introduced an AI training clause for uploaded files and reversed it after public backlash. For agencies delivering brand identity systems and unreleased campaign work, that incident raised questions about long-term trust.
Branding
WeTransfer's name appears throughout the client experience regardless of plan. Custom domains are not available on any plan. Partial customisation of backgrounds and emails is available on paid plans, but the WeTransfer brand remains prominent. For agencies where the delivery page should reflect the agency, not the platform, this is a fundamental constraint.
Who it is best for
One-off sends under 3GB where speed matters more than brand presentation. Not recommended as the primary delivery tool for agencies that care about client experience.
3. Dropbox Transfer
Works if you already pay for Dropbox. Limited as a standalone delivery tool.
Dropbox Transfer creates a dedicated delivery link from files in your Dropbox storage, separate from a standard folder share. It is a meaningful improvement in client experience over sending a shared folder link.
Pricing
Included in Dropbox plans. Professional at approximately $15/mo includes 100GB transfer capability, logo upload, and view tracking.
Transfer limits
100GB on Professional. Adequate for most design deliverables, though comprehensive brand package archives including source files, font collections, and imagery can exceed this.
Branding
You can add your agency logo and a custom background. The Dropbox interface remains prominent. Custom domains are not available. The client experience makes clear they are on a Dropbox-powered page.
View tracking
Dropbox Transfer shows when the recipient has accessed the file. This is useful for knowing whether the client has seen the delivery, though it does not show whether they actually downloaded it.
Who it is best for
Design agencies already paying for Dropbox Professional who want a cleaner delivery link than a shared folder. Not worth purchasing Dropbox specifically for Transfer when purpose-built delivery tools offer more branding control at lower cost.
4. Google Drive
Free and unlimited. The client experience is the problem.
Google Drive handles files of any size, requires no per-transfer setup, and never expires. For sharing working files between team members, it is practical and free. For client-facing delivery, several real problems surface.
The sign-in problem
Design agencies deliver to marketing directors, brand managers, and procurement contacts at companies running Microsoft 365. These clients do not have Google accounts handy. When they click a Drive link on their phone or a company laptop, they encounter a sign-in prompt. They email you asking for another way to access the files. This is not a hypothetical scenario.
No delivery confirmation
Google Drive does not tell you when a specific person has downloaded a file. For design deliveries, knowing whether the client has received and accessed the package is a legitimate concern.
No branding
There is no way to make a Google Drive link look like it comes from your agency. The client lands on a Google interface. That is whose brand is on your final deliverable.
Who it is best for
Internal file sharing between team members within the same Google Workspace. Sharing work-in-progress materials with collaborators who have Google accounts. Not suited for final client deliveries from a brand studio.
5. Hightail
Established tool, but the interface and pricing reflect an older era.
Hightail (formerly YouSendIt) has been around for a long time and was once one of the primary tools design professionals used for file delivery. It still exists and functions, but the product has not kept pace with what boutique design agencies need today.
Pricing
Plans are billed per user: Pro at $12/user/mo, Teams at $24/user/mo, and Business at $36/user/mo, all billed annually. Enterprise is custom-priced. The per-user pricing structure is oriented toward larger organizations rather than boutique studios.
Transfer limits
Varies by plan. Pro supports transfers up to 100GB. Business plans increase this.
Branding
Logo and brand color customisation is available on paid plans. A custom URL is available on Business+ plans. The Hightail interface remains present in the client experience regardless of customisation.
Spaces
Hightail's Spaces feature creates shared workspaces for review and collaboration. It is similar to WeTransfer Portals in concept but more focused on the review and annotation workflow than on clean delivery. The interface is dated by current standards.
Who it is best for
Agencies with established Hightail workflows who have not found a reason to switch. New adopters in 2026 will find that purpose-built tools like TrunkTransfer offer more branding control at lower cost, with a more current interface.
6. Smash
Clean, fast, and more generous than WeTransfer on size. Custom domain is Enterprise-only.
Smash has a straightforward interface, fast uploads, and a Pro plan that handles large design packages well. It is a viable step up from WeTransfer for agencies that want basic branding without the custom domain requirement.
Pricing
- Free: 2GB, 7-day availability
- Pro: $10/mo, 250GB per transfer, 30-day availability, logo and background customisation
- Enterprise: custom pricing, includes CNAME custom domain
Branding
Pro plan includes logo and background customisation. The fromsmash.com URL remains visible in the client's browser bar on all standard plans. A true custom domain where your agency URL replaces fromsmash.com is only available at Enterprise pricing.
Who it is best for
Design freelancers and small studios who want a more considered delivery page than WeTransfer without the full custom domain setup. A solid choice at $10/mo if the URL in the browser bar is not a priority.
7. Filemail
Unlimited file size on Business with custom domain. Interface is dated but file handling is solid.
Filemail is a file transfer service that has been operating since 2007. It surfaces regularly when design studios search for tools to handle very large file packages. Brand identity systems, comprehensive design system deliveries, and print package archives can grow large quickly, and Filemail's Business plan removes the size cap entirely.
Pricing
- Free: 5GB per transfer, 7-day link, Filemail branding, 10 download limit
- Personal: from $15/mo, 30GB per file, 30-day link
- Business: from $29/mo, unlimited file size, custom domain, white-label branding
Transfer limits
5GB on free is marginally more useful than WeTransfer's 3GB, but comprehensive brand packages often exceed this. Business removes the limit. For agencies delivering very large creative systems or print archives, the flat monthly pricing is more predictable than per-GB tools.
Branding
Business includes a custom domain and white-label branding that removes Filemail attribution from the client-facing page. Personal and free plans display Filemail branding throughout. The interface is functional but notably dated compared to more modern tools on this list.
Who it is best for
Design agencies delivering very large file packages that need a flat monthly fee rather than per-GB pricing. Viable at Business tier when custom domain branding is a requirement. Not recommended at Personal or free tier if the delivery experience matters.
8. Frame.io
A review tool, not a delivery tool. Listed because design agencies often ask about it.
Frame.io is purpose-built for video review with timecoded client comments and version stacking. It appears in design agency tool discussions because some agencies use it for review workflows during production. For file delivery to clients, it is not the right tool.
What it does
Timecoded video comments, version history, team review before client delivery. Strong for agencies doing video or motion work that has a review phase before final delivery.
What it does not do
Send finished design files to a client with a branded download page under the agency's domain. Frame.io has no custom domain. The client interface is Frame.io's. For delivering print-ready PDFs, brand packages, or design system files, Frame.io adds unnecessary complexity and cost. Adobe bundles it with Creative Cloud, starting at $55/mo.
The honest use case
Agencies doing brand video work may use Frame.io for review during production, then switch to TrunkTransfer for the final delivery of approved assets. For purely design-focused agencies with no video output, Frame.io is not relevant to the delivery workflow at all.
9. MASV
For moving very large design archives to collaborators, printers, or production partners.
MASV is infrastructure for moving large files fast. It is used by post-production companies, broadcasters, and media teams. Design agencies occasionally use it when sending full brand asset archives to printers, production vendors, or overseas collaborators where speed and file size are the only priority.
Pricing
- Free: 15GB per month
- Pay-as-you-go: $0.25 per GB above the free allocation
Who it is for
Design agencies transferring very large production-ready archives to printers, vendors, or overseas studios where the recipient is a professional partner rather than a brand client. Not suited for client-facing delivery where the download experience and branded presentation reflect on the agency.
Not ideal for
Final client deliveries to brand managers, marketing directors, or procurement contacts. The MASV interface is functional, not polished, and there is no branded download experience.
How to choose
If your agency's delivery should look like your agency: TrunkTransfer Starter. Custom domain, branded download page, client portals with comments and approval, 200GB per transfer, 30-day links. $9/mo.
If you want organized per-client delivery: TrunkTransfer client portals. One persistent URL per client, all deliveries in one place, client approval and comments without an account.
If you already pay for Dropbox Professional: Use Dropbox Transfer instead of adding a separate tool. Better client experience than a folder share, though branding is limited.
If branding is not a priority and files are under 2GB: Smash free or WeTransfer free. Fast, no setup, widely recognized.
For very large brand archives and production file packages: Filemail Business at $29/mo for unlimited file size with custom domain. MASV for sending production-ready files to printers, vendors, and overseas collaborators where speed and file size are the only priority.
If you need client feedback during production: That is a separate category from delivery. Frame.io handles timecoded video review for agencies doing brand video work. For design review and approval at delivery, TrunkTransfer portals cover this without requiring a separate tool or subscription.
The underlying question
Every tool on this list can move files from your computer to your client's device. That is the commodity layer.
The question worth asking is: when the client clicks that link, what do they see? Whose name is on the page? Whose interface are they navigating? What does that last touchpoint say about the agency that produced the work?
Design agencies spend significant effort on how work is presented in every other context. The delivery is not a logistics problem to be solved cheaply. It is a touchpoint.
Frequently Asked Questions
What is the best file delivery tool for design agencies?
TrunkTransfer for agencies that want branded delivery under their own domain with organized per-client workspaces. Starter at $9/mo includes custom domain, branded download pages, client portals with comments and approval, 200GB transfers, and 30-day links. For one-off sends where branding is not the priority, Smash Pro at $10/mo offers a clean delivery page without the custom domain requirement.
How do I send print-ready files and brand packages to clients?
Upload to TrunkTransfer, set password protection if the work is unreleased, copy the delivery link, and send it to the client. They click the link, see a page with your agency name and domain, and download the package. No account required. You receive a notification when they download. For ongoing clients, use a portal so all deliveries for that client are collected in one place.
Do clients need to create an account to download design files?
Not with TrunkTransfer. Clients click the link and download directly. No account, no email verification, no Dropbox or Google account required. This matters when delivering to marketing managers and brand contacts at organizations using Microsoft 365 or other non-Google platforms.
What file formats does TrunkTransfer support?
Any format. PSD, AI, EPS, InDesign packages (IDML, INDD), PDF, TIFF, PNG, ZIP archives, font files, and anything else. The tool delivers whatever you upload without inspection or conversion.
How do clients approve files and leave feedback?
On TrunkTransfer Starter with portals, clients can leave comments on individual files and mark files as approved inside the portal. No account required. Both features are toggleable per portal in settings. This covers the approval workflow for most design deliveries without needing a separate review tool.
What happened to WeTransfer Portals?
WeTransfer shut down Portals permanently in December 2025. All Portal files and comments were deleted. TrunkTransfer client portals cover the same use case: a persistent per-client workspace with organized deliveries, client comments, and file approval. See the full breakdown: What happened to WeTransfer Portals?
